Frequently Asked Questions

General FAQs

How much is membership to Third Door?

Membership is a one-off registration fee of £60.

What sort of membership packages do you offer?

There are two options: Pay as you go or regular monthly packages.

We offer a PAYG option for those who require ad-hoc usage. If you require our services and facilities on a more regular basis, we recommend our monthly membership packages where the price operates on a sliding scale - the more you commit to, the better the hourly rate.

Pricing starts from £63 a day for both desk space and childcare. Please contact us for further information so we can talk you through the available packages.

Do I have to be a parent to work from your Workhub?

Membership is open to professionals who are family friendly. You don't have to be a parent to be a member and use our workhub, you just need to be able to work remotely and want to work in a shared work space.

Can I pay by the hour?

Yes, you can use either the nursery or the workhub for a minimum of two hours.

How do I join?

Get in touch and we will set up a suitable time for you to come and have a chat and a cuppa to see what we can offer you and what the best membership package will be for you.

Nursery FAQs

Are you Ofsted regulated?

Yes, our Ofsted registered number is EY424407

How many children are you registered to have in the nursery at any one time?

We are registered for a maximum 24 children at any one time (max 18 children under 2 years). We can take children from 3 months old up to 8 years old.

What security measures do you have in place?

All Third Door visitors are required to sign in at the reception, provide their contact details and a photograph is taken for security. In addition, our nursery has a secure entry system.

Can I come and see my child in the nursery or take them out during the day?

Yes, you are free to spend time with your child at any point during the day, to take them out or spend time with them in the Nursery or the lounge/reception area.

What makes Third Door different from other nurseries?

• Flexibility - you do not have to commit to the same days every week, or when your child is sick. You are allocated hours within the monthly membership package which you are free to use on the days that suit you.
• Parents can work and have meetings on site as well as spend time with their child.
• Mothers can continue to breastfeed their babies and also pop down to see their child whenever they wish.
• Opportunities to build a stronger relationship with other parents through working in the same environment.

Are your staff all CRB checked?

All our staff are CRB checked. The nursery staff are employed by Third Door which means that we have consistent staff members who can build strong relationships with the children.

Do you provide lunch for the children?

Please provide your child with a packed lunch or purchase meals onsite. We provide healthy snacks for the children.

What else do I need to provide?

Please also provide nappies, wipes, sunscreen and a change of clothing for your child.

How far in advance do I need to book my child into the nursery?

Please give us at least 48 hours' notice whenever possible for both booking or cancellation.

Do you accept childcare vouchers?

Yes we do. Our preferred suppliers are Care-4 and Edenred.

Am I able to work off-site?

Yes, we are a registered daycare nursery so you can work choose to be off-site for a full day if you need to.

Facilities FAQs

Do you have disabled access?

Yes. It is easy to get into Third Door from the street and we also have disabled access via lift to the first floor.

What office facilities do you have?

We have printing, photocopying, fax and scanning facilities as well as commercial grade Wi-Fi.

Do you have computers for members to use?

We expect you to bring your own laptop and we have a couple of large screens you can connect it to via a VGA cable. We also have one PC available for use.

Can I bring in my own lunch?

Yes, we have a fridge, toaster and microwave for members to use, as well as snacks and microwaveable lunches. Alternatively, there are nearby shops and a sandwich company who comes by each day with fresh sandwiches and hot soup.

Is there parking?

There is on-street metered parking which is £2.20 per hour for a maximum of four hours in any one space. Alternatively you can use Mobile Phone parking that allows you to only pay for the time you use via your mobile phone. You can also opt to be sent a text message when your parking is about to run out.

What are your opening times?

0815-1745 Monday - Friday. If you would like to find out about using Third Door outside of these times, just let us know.

How can I make my bookings?

Please call reception on 0208 8770098, email hello@third-door.com or book online via our online booking system.

Workhub & Meeting Room FAQs

How many people can work in your Workhub at any one time?

There are 18 hot desks for co-workers to use.

Is there somewhere to make private calls?

Yes, you can use one of our two phone booths or the two small offices in the workhub.

How many meeting rooms do you have?

We have one meeting room that comfortably holds up to 10 people sitting around a table, or up to 15 seminar style. We also have two small office spaces suitable for up to two people each, or you can hire the entire Workhub which holds up to 40 people standing.

Can I hire the meeting rooms if I'm not a member of Third Door?

Yes, although you will get a better rate on room hire as a member.

If you have a question that hasn't been answered here or anywhere else on our site, please do get in touch and we will be happy to answer it for you.

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